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Lead Generation Pick
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| Title
- Epiphany Lead Advisor |
| Author
- Epiphany Inc |
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Short Description
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| Through integrated lead qualification, distribution, and management, Epiphany Lead Advisor ensures that lead capture and management can be made intelligent via business rules, lead scoring, alerts, and automatic lead reassignment. |
| Lead Advisor
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| - Concerto Unison Predictive Dialer |
| Concerto Unison Predictive Dialer
Description |
Concerto Software dialers support mission-critical customer contact operations that enable organizations to manage and decrease operating costs as well as attract and retain high-value customers through proactive customer care campaigns. Our real-time and historical reporting provides information and insight, enabling you to create a contact center environment that turns every interaction into a contact opportunity to help create lifetime customer loyalty and value.
Concerto Unison Predictive Dialer
Concerto Unison Predictive Dialer is a comprehensive outbound customer contact solution that integrates with your existing voice and data systems. It offers campaign development tools, call table filters, predictive dialing, call blending, a browser-based agent desktop, real-time statistics and historical reporting. Learn more»
Concerto Conversations Predictive Dialer
Concerto Conversations Predictive Dialer can help your contact center improve and enhance agent productivity while reducing costs. It offers sophisticated outbound call management capabilities, call blending with flex, dynamic real-time pacing, real-time statistics and historical reporting.
Concerto EnsemblePro Predictive Dialer
Concerto EnsemblePro Predictive Dialer is part of a unified contact center solution that supports both TDM and IP-based telephony and delivers:
Multiple dialing options; predictive, preview and manual
Voice, fax, modem, pager and answering machine detection
Advanced pacing algorithm
Flexible campaign and call list management
Transfer speeds that enable compliance with regulations
Comprehensive administration, monitoring and reporting
Built-in automatic call distributor (ACD), interactive voice response (IVR), email and internet contact functionality |
| - Concerto Unison Predictive Dialer
Download |
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