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Lead Generation Pick
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| Title
- Epiphany Lead Advisor |
| Author
- Epiphany Inc |
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Short Description
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| Through integrated lead qualification, distribution, and management, Epiphany Lead Advisor ensures that lead capture and management can be made intelligent via business rules, lead scoring, alerts, and automatic lead reassignment. |
| Lead Advisor
Download |
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| - Talisma Multi-channel CRM |
| Talisma Multi-channel CRM
Description |
Talisma Multi-channel Customer Relationship Management (CRM) solution includes five of our powerful, best-in-class CRM software products; you deploy what you want, when you want. This means you can start with one or two products or deploy the fully integrated suite of customer interaction modules as needed at no extra cost. Our products include:
Talisma Knowledgebase
Talisma Knowledgebase is powerful knowledgebase software that allows prospects, customers, partners, and employees to get fast, accurate, consistent answers to their specific questions via your Web site 24 hours a day. As a result, you can reduce reliance on more-expensive customer support methods such as email or phone.
Talisma Email Response
With ever-growing volumes of inbound email correspondence, more and more emails are mishandled, ignored, or do not receive quick replies. Talisma Email Response improves customer satisfaction by giving your agents the tools necessary to provide timely, relevant, and accurate responses.
Talisma Chat
Want to improve communication with customers on your Web site? Talisma Chat software enables your customer service and support agents to communicate with visitors using real-time text dialogues and collaborative browsing (co-browsing) to facilitate one-to-one communication, online sales, and problem resolution.
Talisma Campaign
Talisma Campaign automates service, marketing, sales and contact center organizations by allowing them to send targeted emails to segmented lists of prospects and customers in a planned, proactive manner. It also helps identify, track, and maintain pertinent information about how individual prospects, customers, and corporate accounts respond to those campaigns.
Talisma Phone
Talisma Phone is help desk software that enables prospects and customers to contact a customer service agent directly by phone for timely, accurate, and relevant answers. With Talisma Phone, you can reduce operational costs, improve agent efficiency, and communicate with customers in a personalized and informed manner. |
| - Talisma Multi-channel CRM
Download |
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